SHIPPING & HANDLING
FREE Standard SHIPPING on all orders over $99!*
*Order total must exceed $99 prior to tax or shipping charges. Free shipping rates are for US orders within the 48 contiguous states with Standard Shipping. Restrictions may apply to bulky, long, or oversize items.
Orders received after 12pm (Noon) EST on weekdays will be shipped the following business day. Orders placed over the weekend will also be shipped the following business day. All expedited transit times apply to business days, to be delivered Monday-Friday. Tracking number(s) will be included in your Shipment Confirmation email. All shipments are delivered via UPS & USPS , we cannot ship to PO Boxes. We will try to accommodate customers with unique shipping situations if contacted prior to ordering. In some cases we may use an alternate carrier for your shipment in order to expedite your order. We make every effort to get your order to you in the fastest most economical way possible.
MOST ORDERS SHIP WITHIN 24 HOURS
Orders will be shipped UPS Ground (1-5 business days) and USPS Retail Ground (2-8 business days).
2ND DAY SHIPPING UPS
Orders will be shipped UPS 2nd Day Air (Transit time: 2 Business Days, Delivered Monday-Friday by end of day).
Orders will be shipped UPS Next Day Air (Transit time: 1 Business Day, Delivered Monday-Friday). Orders received after Noon are not guaranteed to be shipped until the following business day. All Next Day orders placed over the weekend will be shipped on the following business day (Monday, except when holidays apply).
PRIORITY MAIL EXPRESS
Orders will be shipped Priority Mail Express delivery 7 days a week (Transit time: 1 Day, Delivered Monday-Sunday). Orders received after Noon may not be shipped until the following business day. All Next Day orders placed over the weekend will be shipped on the following business day (Monday, except when holidays apply).
PICK-UP IN-STORE NOW AVAILABLE!
Place your order (noting where the item is available) then wait for your “READY for PICKUP EMAIL” This is a separate email from your order confirmation. Bring your ID, Credit Card & Order Number to the store and pick up your items. We will hold your items at the store for 3 days, after 3 days your item will be put back into stock and your credit card will be refunded.
ADDITIONAL SHIPPING INFORMATION
Reduce. Reuse. Recycle. In our continued effort to minimize waste and lessen our impact on the environment, please note that your order may arrive in a slightly used box or reused packing materials. We hope that you will reuse the original box if you choose to return/exchange your order.
Ski Haus and NOTB Snowboards does NOT ship internationally. We are sorry for this inconvenience.
Due to the unique nature of some of our offerings, quantities are extremely limited. In rare cases, items are purchased from our retail floor before we can physically obtain them to fulfill online sales. In this case, we will do our best to fulfill your order ASAP through our vendors. Please accept our deepest apology for this inconvenience.